Comparison – Microsoft vs SAP

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Maturity & Expertise

Both Microsoft and SAP are very matured ERP solutions in the market


Microsoft Dynamics ERP is a flexible solution as it allows customisation to its core source codes. However, SAP Business One delivers a solid standard system with minimal customisations. While a certain degree of customization is always necessary, it is ideal to leverage out-of-the-box functionalities as much as possible. Customisations of SAP Business One has always been kept low without changing the core source codes.


A system with less customisation delivers higher stability. SAP Business One emphasis strongly on standard modules and workarounds with minimal customisation required. This has allowed for high stability and future upgrades without any potential issues.


According to the 2017 Frontrunner’s ERP Report by Gartner, SAP Business One is rated as an all-rounder strong product which offers a wide range of functionalities to a wide range of customers. On the other hand, Microsoft Dynamics is considered as a highly specialised solution catering to specific market segments as its solution is highly customisable.


Microsoft future direction will be focussed on cloud deployments. SAP Business One can be deployed on-premise or cloud hosting.

Future Direction

Microsoft is mainly a technology-based company with wide product offerings. SAP on the other hand focus solely on ERP systems and is investing heavily in R&D to continuously improve system functionalities while leveraging on Big Data and IoT to create digital economies

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